Slow fashion: Zara introduces return fee as customers 'count every penny' - CityAM
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Zara has started charging customers who return items bought online as fast fashion giants face increasing pressure to reduce unsustainable behaviour. The retailer, owned by the world’s largest fashion company Inditex, has introduced a £1.95 fee for the return of products at third party drop off points. However, customers can still return online orders at []
The Times 2021.04.13, PDF
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